Privacy Policy

Privacy Policy
Effective Date: April 23, 2025

1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. We use third-party tools, including Google Analytics and Microsoft Clarity, to analyze website traffic and improve user experience. By using our website, you consent to the practices described in this policy.

2. Information We Collect
We collect non-personal data about your interactions with our website, including:

Pages visited, time spent, and navigation paths
Browser type, device information, and operating system
Geographic location (country or city-level)
Click patterns, scrolling behavior, and session recordings

This data is anonymized and cannot be used to identify you directly.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate Google Analytics and Microsoft Clarity. These tools may set first- and third-party cookies to:

Measure website performance
Track user interactions (e.g., clicks, scrolls)
Generate heatmaps and session recordings
You can manage cookie preferences via your browser settings.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details.

4. How We Use Your Information
We use collected data to:

Analyze trends and improve website functionality
Optimize content based on user engagement
Troubleshoot technical issues
Comply with legal obligations

5. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and UK:

Explicit consent is required for Microsoft Clarity due to its data-sharing practices with Microsoft for advertising purposes.
Google Analytics data processing is based on legitimate interest, with IP anonymization enabled.

6. Data Sharing and Third Parties

Google Analytics: Data is shared with Google and subject to Google's Privacy Policy. Google may use this data to personalize ads on its platforms.
Microsoft Clarity: Microsoft may use anonymized data to create user profiles for advertising across its services.
We do not sell your data to third parties.

7. Your Privacy Rights
GDPR Rights (EEA/UK):

Access, correct, or delete your data
Withdraw consent for Microsoft Clarity
Object to data processing
Request data portability

CCPA/CPRA Rights (California):

Opt out of data sharing for advertising
Request disclosure of data categories collected

To exercise these rights, contact us at contact@cordoc.com

8. Google Analytics Disclosure

Data Retention: Up to 26 months (configurable).
Anonymization: IP addresses are truncated.
Opt-Out: Install the Google Analytics Opt-Out Browser Add-On.

9. Microsoft Clarity Disclosure

Data Retention: 30 days to 13 months.
Advertising Use: Microsoft may profile anonymized data for personalized ads.
Opt-Out: Use the Digital Advertising Alliance's opt-out tool or enable Global Privacy Control (GPC).

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

10. Data Retention
We retain analytics data only as long as necessary for the purposes outlined. Anonymized data in third-party tools is subject to their retention policies.

11. International Data Transfers

Google Analytics data may be transferred to the U.S. under the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs).
Microsoft Clarity data is stored in Azure data centers, with EU user data managed by Microsoft Ireland Operations Ltd.

12. Children's Privacy
Our website is not intended for users under 13. We do not knowingly collect data from children.

13. Changes to This Policy
We may update this policy periodically. Material changes will be announced via website notice or email.

14. Contact Us
For questions or requests, contact:
CORDOC LLC,
4030 Wake Forest Rd
St 349Raleigh,
NC 27609
United States
contact@cordoc.com

This policy meets GDPR, CCPA/CPRA, and other global privacy standards.